An Auto Body Collision Estimator, sometimes referred to as an automotive appraiser, is responsible for assessing vehicle repair costs and automotive insurance claims after an accident. After assessing the condition of a damaged vehicle, collision estimators determine the amount covered by insurance and may find a mechanic shop willing to work within the estimated price range.
It is a specialized position but vocational training combining technical protocol with hands-on experience can be completed quickly in subjects including:
• Material damage procedures
• Vehicle construction
• Damage analysis
• Estimating principles
• Mitchell flat rate estimating
• Basic paint estimating
• Review of body shop operations
• Preparing estimates
It takes an exceptional attention to detail, communication skills, and familiarity with insurance company guidelines. Prospective collision estimators learn industry standard software and the repair process to work in auto body repair shops, insurance companies, car dealers and rental outlets.
Auto Body Collision Estimators focus mainly on providing accurate damage analysis and great customer service. They are the primary point of contact during and after repair, in regular contact with the appropriate insurance company to deliver updates regarding the repair status to customers. They may also work to prevent potential fraudulent claims.
Typical job duties include:
• Inspecting vehicles visually, by mechanical testing devices and questioning customers to determine the amount of damage