Training To Become a Dental or Medical Clinic Receptionist
Career Path : Accounting
Because the skills of a clinic receptionist are varied, many, and nonspecific, there usually isn’t a requirement to have been through some rigorous program to teach you specifically how to be one. General computer skills are quite handy, and the experience gained from a several week course or other such substitute is often very helpful if you’re entering specializations in the health services industry.
An In-Depth Look at Training a Clinic Receptionist
A very general compendium of positive attributes that will help you when you become a clinic receptionist revolves around organizational skills, time management and people-skills. Consider:
- time management is essential, given your host of duties around the office – efficiency is thus a necessary attribute
- a naturally friendly and even outgoing disposition, due to your constant interaction with patients and prospective clients
- the ability to communicate both professionally and in a more relaxed manner
Although these are skills and attributes that don’t require special training, there are some positions in the health services profession that are much better obtained with formal classes. These tend not to be a heavy investment. For example, in dental assistant training, the necessary instruction can be obtained in time as short as a single summer with coursework, laboratory work and hands-on training with equipment taking only a few months.
One of the many positive benefits of dental assistant training and medical office assistant courses is how well they prepare you when compared to applicants who lack the experience. You get to command the better jobs, of course, and the transitional period runs much more smoothly as you acclimate yourself to your new office.
As the face of your health clinic or dental office, the doctor values your efforts to keep the office running smoothly. You’re responsible for updating patient schedules, handling calls and requests for information, and effectively control the doctor’s schedule and the access outside sources have to him or her. Today, the more involved medical office assistant courses provide you with knowledge of spreadsheets and other computerized data-taking methods, which have become instrumental to the health field. Document scanning, copying and correct filings of these important papers are additional duties for which you will be prepared. Much like dental assistant training, having this additional instruction not only makes you more valuable and sought-after among a growing field of applicants, it also boosts up your confidence in being able to dive right in on the first day and secure your position.
The Working Life of a Clinic Receptionist
Your day-to-day schedule will be comfortably familiar, and your natural talents of interacting with people can make the job a pleasant experience. Coupled with the abilities gained from the appropriate training, like medical office assistant courses, most offices encourage you to seek advancement by taking extra classes, where the pay level rises commensurately. Lastly, some weekends and nights can be a part of your job as a clinic receptionist, since you are the representative of the facility to guests and patients.
Visit NAHB for more information on other career boosting skills like payroll training.