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Signs of a Good Host: Similarities Between Tourism and Household Hospitality

27 JUN 2012
Career Path : Hospitality

If you are thinking about starting a career in the hospitality industry, you may already be more qualified than you know. Tourism hospitality is remarkably similar to household hospitality. Theoretically, you would extend the same sort of etiquette to a travelling group as you would a relative who is visiting from out of town.  Here are a few examples of the domestic qualities that mirror the industry-level qualities of hospitality.

Housekeeping Management

Whether traveling by bus, train, or plane, nothing is more comforting than arriving to a nice, cozy room or space after a long trip, especially if you have just landed in a place away from home. That said, the key to being an excellent host is maintaining exceptional housekeeping.

The first image that pops into everyone’s head when they hear the word ‘housekeeping’ are the ladies who push carts down hotel hallways. And yes, housekeepers are a vital part of the entire process, and they should be commended for their great work. But housekeeping in tourism context extends beyond the cleaning aspect of things. It also functions on a great deal of organization, budgeting, planning and supervision, which, if we think about it, is exactly what goes into making sure everything is balanced and steady on the home front.

Hospitality Law

Let us not even pretend to say that the governing laws of an entire industry are the same as the ‘rules’ that people implement in their homes. While tourism absolutely has to follow certain laws in order to uphold the safety of tourism employees, consumers, and anyone else involved, household rules are less stringent, and are intended to not only instill a level of order in the house but also a level of enjoyment and comfort.

Still, the way the laws are set up is what links these two seemingly opposing settings.  Every profession has its own rule book, full of regulations that must be followed to ensure the integrity of the practice. Similarly, every person’s household also runs on a unique set of rules. And while people do not get a formal course on household rules, there are multiple hospitality management courses that will focus on the laws that must be adhered to within the industry.   Either way, the ultimate goal for both situations is to increase the quality of the experience.

Food Operations Management

Another aspect that links household and tourism hospitality is our most favorite thing of all: food. Truthfully, it all comes down to good food. Granted, hospitality business management, and household management for that matter, requires you to be an expert in several different topics, including accounting, business strategies and organizational behaviour. But an important part of having a great experience as a guest is the meals you have while away from home. Whether welcoming people into a home or onto a cruise ship, the sign of a truly good host is their ability to arrange, organize and serve delicious meals to keep their guests satisfied and nourished.

Much like on an industry level, cooking at home requires adequate preparation and management. Both situations require that hosts get their ingredients, and plan out the cooking times. Similar to how an amazing dinner is the pinnacle of a guest’s visit, food management is the driving force behind hospitality industry.

Visit Canadian Tourism College for more information on hospitality management school.