Schools Training

The Secret Language of Dispatcher Training

27 JUN 2012
Career Path : Automotive

At dispatcher training, students learn how to use a two-way radio. But the lessons are not just technical in nature. They can be linguistic as well. Graduates of dispatcher courses who find employment in the trucking industry need to familiarize themselves with the vernacular of their local trucking industry. Here are just some examples of the specialized terminology of trucking in use in North America.

Dispatcher training term: Bill of lading

Paperwork that the trucker carries for each shipment, listing its contents, provenance, destination and weight.

Why it is important to graduates of dispatcher courses: Dispatchers are responsible for making sure that all laws and regulations are respected by their fleets. Paperwork and permissions are part of their domain. They must keep track of this kind of information.

Dispatcher training term: Bucket mouth

A bucket mouth is someone who talks too much on the CB, who doesn’t allow others to speak.

Why it is important to graduates of dispatcher courses: Graduates of dispatch schools must have good communications skills. Communicating with drivers and clients will require good etiquette, and knowing what to do when proper etiquette isn’t respected by others. Good communication is the dispatcher’s responsibility.

Dispatcher training term: Consignee

The consignee is the person or organization to whom a load is being delivered. There are other words for consignee, including delivery and receiver. The load is picked up from the shipper or pickup and sent to the consignee.

Why it is important to graduates of dispatcher courses: It is part of a truck dispatcher’s job to communicate between truckers and consignees. It is also part of a truck dispatcher’s job to assign truckers to consignees.

Dispatcher training term: Pre-loaded 

When a trucker picks up a load from a shipper or a pickup, the load usually needs to be loaded onto their trailer, which takes time. Some shippers offer truckers the possibility of unhooking and parking their own trailers, so that they can benefit from a preloaded trailer instead. This can help truckers save time.

Why it is important to graduates of dispatcher courses: Dispatchers are responsible for coordinating the movements of the fleet. It is important for them to understand how to save time in transit. A pre-loaded trailer saves time, and is often pleasing to truckers.

Dispatcher training term: Snow chicken

This is a term used to describe truckers who prefer not to drive in snowy or icy conditions.

Why it is important to graduates of dispatcher courses: Dispatchers are responsible for assigning and mapping out routes. They need to make sure that their loads are delivered to consignees on time, regardless of the weather. This may mean taking into account the capacities and limitations of individual drivers. They need to make sure that they have the right person for each job.

As many of these terms suggest, dispatch schools prepare graduates for a job with many responsibilities – and rewards.

Visit Automotive Training Centres for more information on dispatch schools.