Schools Training

Parts and Service Writing Automotive Careers

10 JAN 2013
Career Path : Automotive

If you love cars, why not turn your passion into a fulfilling full time career in automotive service? Aside from positions in actual auto repair, there are countless career opportunities in the service sector of the automotive industry. These include part specialist and service writing careers, both of which can be high paying.

A part specialist is found in both the retail automotive stores as well in whole sale parts suppliers. There are also parts specialists in many industries including recreational and transportation. With parts training courses, you can get a career with a wholesale parts organization.

There are also positions available in the wholesale market for professionals with Parts Training and there are many high quality training program that train motivated students for these career opportunities.

But what does a parts specialist do exactly? The day-to-day job duties of a parts specialist may include:

  •     Taking, placing, and following up on orders
  •     Monitoring customer purchases and trends
  •     Building relationship with client, owner, manager and employees
  •     Promoting company products and services
  •     Advising customer of product changes
  •     Preparing and updates sales contracts
  •     Handling warranty issues, returns and labour claims
  •     Checking and maintains customer inventory levels
  •     Organizing and participating in customer outreach
  •     Identifying potential new customers
  •     Preparing for and calls upon new customers
  •     Selling to new customers
  •     Keeping up to date on market opportunities and threats
  •     Completing call reports, time sheets and expense reports
  •     Maintaining customer information files
  •     Implementing credit and collection policies
  •     Managing time and scheduling effectively

Automotive Service Writing careers, meanwhile, are some of the fastest growing job markets in the automotive industry, and Service Advisor training programs prepare students for these exciting career opportunities by spending a lot of time on current industry software applications, including:

  • Reynolds & Reynolds – A dealership system used for service and parts pricing, parts inventory cataloguing, service writing and customer management.
  • Automotive Business Management Systems (ABMS) – the standard software package used in most small dealerships and repair facilities.
  • Snap-On Shop Key – the industry standard estimating tool with parts look-up and labour estimating guides.
  • International Parts Corporation (IPC) – one of the most widely used electronic parts catalogues, IPC lets you locate parts throughout the world.

If this line of work interests you, consider finding a training program that offers the chance gain hands-on experience. Workplace experience is an excellent way to make contacts, develop relationships and build a professional image within the industry.

Contact Canadian Automotive & Trucking Institute today for more information on Automotive Service Advisor training.