Schools Training

Life After Dispatcher Training

10 MAY 2012
Career Path : Automotive

Just like a police dispatcher is “communications central” for a police department, a graduate of dispatcher training who works in the trucking industry is “communications central” for a trucking organization.

Who can I work for after truck dispatcher training?

After you finish your dispatcher training courses, you can seek employment with either a trucking company or a dispatching company that has trucking companies as clients.

What kind of tools will I learn how to use in dispatcher training?

In your dispatcher training courses, you will gain exposure to a variety of tools, including such software as:

  • Freight Logix
  • LoadLInk
  • Pc Miler

In your dispatcher training, you will also learn how to use global positioning systems to keep track of your trucks and deliveries. Your dispatcher training courses should also teach you how to use a two-way radio.

What will my responsibilities be after dispatcher training?

You will have many responsibilities after dispatcher training, including:

  • mapping routes for your drivers
  • acting as a go-between between drivers and clients
  • tracking drivers and deliveries in real-time
  • co-ordinating deliveries and assigning loads

Essentially, your dispatcher training will prepare you to fulfill a co-ordination position in a trucking company of dispatching service. You will know who needs to go where when and why. Most importantly, you will keep careful records of all activities and communications.

On what basis will I assign loads to drivers?

Your dispatcher training will prepare you to consolidate orders and to make sure that drivers have the necessary certifications, for example, to carry certain loads or to cross certain borders.

What aspects of the work can only be learned on the job?

Dispatcher training can prepare you for a lot, but it can’t prepare you for everything. This is the kind of job that is good for someone who is quick on their feet. It involves a certain level of spontaneity.

Graduates of dispatcher training are often called upon to be flexible in the face of the unexpected. When drivers are delayed – and they will be! – it is up to the humble dispatcher to deal with the fall-out, reschedule other drivers, smooth things over with clients, etc.

How much can I expect to make after dispatcher training?

According to a recent American study, a graduate of dispatcher training who works a 40 hour week can make around $39,000 a year.

So, if you are good with computers, able to multi-task and love interacting with a wide variety of people, then dispatcher training with an eye to working in the trucking industry may be perfect for you.