Schools Training

Career Spotlight: Emergency Vehicle Dispatcher

21 JAN 2014
Career Path : Transport Operations Specialist

For emergency vehicles to safely and quickly make it to the scene, they need the assistance of a skilled professional to dispatch them. Collecting information at a fast pace, juggling multiple calls and using a variety of equipment are just some of the skills you’ll need for a career in dispatching.

A career as an emergency vehicle dispatcher is worth considering. A dispatcher handles calls that involve crimes and emergencies. The dispatcher then broadcasts the information to police units that patrol the area. Radio and telephone equipment is used to report medical emergencies and fires. This information is reported to the proper units. To have a successful emergency vehicle dispatcher career, consider taking dispatcher. Many careers are possible after completing the automotive courses at the school.

Career Tasks

Students who want a career as an emergency vehicle dispatcher must take alarm system and telephone calls for ambulance, police, and fire services. A dispatcher also handles non-emergency issues.

A emergency dispatcher also determines the priorities of each emergency situation. Units are then dispatched using certain procedures.

Advanced skills are used by emergency vehicle dispatchers as well. They use equipment to give information to individuals to and from emergency areas.

Other skills are also required when students train for auto careers. Dispatchers must question callers to understand the nature of the problem. Once the dispatcher has the proper information, the caller will get the proper help that is needed.

Maps skills are also needed because dispatchers must observe alarm registers and scan maps. This skill helps dispatchers determine if the emergency is near the dispatch service area.

Professional dispatchers must have knowledge about medical care. This is a requirement because dispatchers must give instructions to callers.

Dispatchers also scan status charts to determine if emergency units are available in the area. Dispatchers must also take notes about the details of dispatches and calls.

Dispatcher Requirements

An emergency dispatcher’s main requirement involves information. All dispatcher courses will teach you that a dispatcher must observe and use information gained by many sources.

Dispatchers also use devices that have various programs. They must also set up functions, use data, and process information. Other tasks involve transcribing, storing, and maintaining the information.

Handling tasks with supervisors, subordinates, and peers is also a requirement. Dispatchers must give information to co-workers, supervisors, and subordinates in various ways, such as by phone.

When dispatchers have information, they must process it. Processing is handled using various procedures, such as compiling and auditing.

Dispatchers have other requirements that must be handled outside the organization. Handling issues with individuals outside the company is important. This information is given to dispatchers in several ways. Most dispatches use the phone, or they travel to other companies using some kind of transportation.

Understanding objects, events, and actions is also important. Dispatchers must estimate and understand various issues and detect changes in events.

Problem solving and decision making skills are very common. Analyzing information and using the results is a useful skill. This is needed to choose the best possible way to solve problems.

Visit Automotive Training Centre for more information on auto careers.